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Manufacturers of..and Specialists in
Total Solution Cable Accessories
For Sales & Service call 0161 874 1480.

Privacy & GDPR Policy

Introduction

Welcome to the Cable Glands UK Limited privacy notice.

CGUK respects your privacy and is committed to protecting your personal data. This privacy notice explains in detail the types of personal data we may collect about you and what we do with your personal data. It also sets out what we do to keep your personal data secure, as well as your rights in relation to the personal data we hold about you.

Key Summary

we are committed to ensuring that your personal data is used correctly and in accordance with the highest standards of Data Protection Law. If you are just browsing our website, we will not collect any of your personal data. Our website only collects data that you enter in to it. i.e. if you sign up for emails or you submit a form, we will use that data to send you the information you have requested.

As with any website we use cookies to collect information about the usage and the performance of our website. The information collected however is anonymous and, other than your IP address, cannot be linked to yourself. We use information to evaluate usage of our website and improve performance, content, layout, services and products.

Controller  

Cable Glands UK Limited is the controller and responsible for your data (collectively referred to as CGUK, "we", "us", or "our" in this privacy notice).

Contact Details

Full name of legal entity : Cable Glands UK Limited. Email address: info@cableglandsuk.com Postal address: Unit 16 & 17 premier park, Acheson way, Trafford park M17 1Ga

PERSONAL DATA PROVIDED BY YOU.

Visitors only

If you are just browsing our website we will not collect personal data, apart from your IP address and your usage of our website. this information is for statistical purposes only and not for the understanding of your usage of the website. We collect this information so that we can monitor our website usage to improve its content, layout and performance.

Information you submit

We process personal information about you such as your name, address, email address and phone number, when you contact us by filling in an enquiry form or placing an order on the website, in order to respond to your enquiry or process your order. We also collect personal information when you contact us, send us feedback or complete surveys which we use to improve future services and products.

Marketing Emails

If you sign up to receive marketing emails, we will use your name and address to send you whatever you have requested. You can unsubscribe at any time by contacting us at the details set out above or clicking the"unsubscribe" link in the emails that you receive.

Personal information about other individuals

If you give us information on behalf of a third party, you confirm that the other party has appointed you to act on their behalf and has agreed that you can.

Sensitive personal data provided by you

We do not collect any sensitive data about you

HOW DO WE USE YOUR PERSONAL DATA

  • To process and complete the delivery of orders you place with us
  • To respond to your queries and complaints
  • To comply with our legal and regulatory obligations
  • To analyse, test and improve our systems
  • To develop new and improved products and services
  • For training and quality purposes
  • To keep you informed about relevant products, special offers and market news

YOUR DATA PROTECTION RIGHTS

Right to access

You have a right to receive a copy of the personal data we hold about you. This is commonly known as a Data Subject Access Request.

Right to Data portability

You have a right to receive certain information you have provided to us in a 'machine-readable' format and/or request that we transmit it to a third party.

Right to Erasure

You have a right to request that we erase your personal data. However, we may not always be able to comply with your request for specific legal reasons which will be notified to you, if applicable, at the time of request.

Right to object

In cases where we are processing your personal data on the basis of our legitimate interest, you can ask us to stop for reasons connected to your individual situation. We must then do so unless we believe we have a legitimate overriding reason to continue processing your personal data.

Right to lodge a compliant

You have the right to lodge a complaint with your national data protection authority. further details can be found in the "contact us" section of this policy.

Right to Rectification

Where your personal data is incorrect, out of date or incomplete, you have the right to request an amendment to it.

Right to withdraw consent

Where you have given us your consent to process your personal data, you have the right to change your mind at any time and withdraw that consent.

If you wish to exercise any of these rights, please get in touch by using the details in the "contact us" section


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